Developed by salesforce.com, the leader in on-demand customer relationship management (CRM), Salesforce Service & Support helps more than 1,700 companies handle interactions with customers, partners, and employees to achieve superior service levels that translate into competitive differentiation and reduced costs.

The application enables customer service operations of any size to quickly and easily integrate, customize, and manage their customer interactions. Salesforce Service & Support requires no software or infrastructure to deploy or maintain. This means lower cost, lower risk, and faster time to value than is possible with on-premise solutions. The on-demand model and intuitive Web interface is ideal for enabling agents who work at home or remotely in distributed or offshore locations.

To learn more about Salesforce Service & Support, go to: http://www.salesforce.com/products/customer-service-support.jsp.