RightNow
Technologies, Inc., (NASDAQ: RNOW) provides organizations
with industry leading on demand Customer Relationship Management
(CRM) solutions to build customer-focused businesses. The
complete product suit includes Sales Automation, Marketing
Automation, Customer Service and Analytical Software. RightNow's
acclaimed technology, comprehensive services and commitment
to customer success delivers high returns on investment for
its customers.
Founded
in 1997, RightNow is headquartered in Bozeman, Montana, with
additional offices in North America, Europe and Asia. Organizations
worldwide use RightNow solutions including British Airways,
British Telecom, Cisco Systems, Continental Tire North America,
John Deere, Nikon and the Social Security Administration to
name a few.
In
today's competitive environment, you have to differentiate
by developing deep and positive relationships with your customers.
But the difficulty is how to effectively accomplish this across
your organization while remaining focused on the critical
drivers that make or break any business—reducing costs,
improving productivity and increasing revenue.
Conquer
the challenge of keeping costs down while increasing productivity
and improving customer loyalty with RightNow's on demand CRM
software. Offering an integrated, 360-degree view of your
customers, RightNow CRM automates critical business processes
and provides actionable insight into all interactions so you
can drive revenue growth, productivity and profit.
Free
White Papers for supportindustry.com members:
The Insider's Guide to Customer Service on the Web:
Ten Secrets for Successful Customer Service
This complimentary white paper distills the experience and
best practices of successful customer service offerings from
a wide range of industries. It also provides a simple test
you can use to determine your company's "Service Quotient."
With this information, you'll be able to plan and implement
your own web-based customer service strategy, and then join
the ranks of successful companies who consistently delight
customers by giving them the power to find their own answers.
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Today!