As a result, support professionals are under increased pressure stay on top of the latest technologies to streamline their operation, ensure their people are trained properly and understand what trends are developing to help chart their future. To do this, they need access to timely and relevant information about the support services industry.

supportindustry.com, a privately owned company located in Santa Barbara, CA, is an online resource dedicated to providing valuable content and data on a variety of topics that directly relate to the profession of customer