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Required Reading

Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization By Andrew Miller

Operational excellence is a mindset, and it achieves breakthrough results. It requires a company culture that questions current models and focuses on adding value, making improvements, and increasing speed. Operational excellence is about finding money and performance boosts in areas businesses don't normally look.

Redefining Operational Excellence covers it all - processes, people, and operations - and shares specific strategies to: drive innovation and collaboration; engage customers; attract and retain top people; align strategy and execution; optimize speed; and more. Operational excellence is the relentless pursuit of doing things better.

[More About This Book]   Jul-07-2014


Training That Delivers Results: Instructional Design That Aligns with Business Goals By Dick Handshaw

Training That Delivers Results offers a far better way to educate employees, one that connects learning solutions with strategic business goals. Rather than being told what to teach, proactive designers collect data to define problems and develop training interventions.

Readers will learn how to:

-- Analyze performance gaps
-- Create targeted performance objectives and connect them with the right measurement tools
-- Determine the best instructional strategy and the appropriate media
-- Build consensus with project blueprint meetings
-- Evaluate the effectiveness of training and use the data to continually improve.

[More About This Book]   Jun-13-2014


The Ideal Executive by Dr, Ichak Kalderon Adizes

Dr. Adizesí premise, developed in this book, is that the ideal leader, manager, or executive -- ideal in the sense that he can fulfill by himself all the roles necessary for the long-and short-term effectiveness and efficiency of an organization -- does not and cannot exist. And that is the problem with contemporary management literature: it presents what the executive should do, (because that is what the organization needs) even though no one can do it.

Dr. Adizes presents a paradigm shift in management thinking: If no one can be the ideal executive that organizations need, what should be done to avoid mismanagement?
[More About This Book]   May-21-2014


Successful Business Process Management: What You Need to Know to Get Results by Paula K. Berman

Companies - especially more complex organizations - require standard, documented processes and procedures to achieve high levels of quality and productivity. Too few, and inefficiency ensues; too many, and creativity is stifled. Yet it can be difficult to find training on process improvement - and the range of complicated tools available could make even the most experienced professional's head spin. Successful Business Process Management fills the gap, providing a succinct, accessible overview of the field. This book includes step-by-step instructions explain how to achieve success with your business process management initiative.

[More About This Book]   May-11-2014


A Team of Leaders: Empowering Every Member to Take Ownership, Demonstrate Initiative, and Deliver Results By Paul Gustavson, Stewart Liff

Imagine having a team where everyone steps up and performs all of the leadership tasks. Imagine a team that is constantly sharing knowledge and pushing the envelope--one that does long term planning and produces outstanding performance. A Team of Leaders shows readers how to design systems that nurture the leadership potential of every employee--the key to creating high-performance teams. The book's proven principles and techniques include:

-- The Five-Stage Team Development Model that maps the transition from traditional to self-directed teams
-- Best practices in team process design
-- A Team Value Creation Tool that allows members to appreciate the significance of what they contribute each day
-- Visual Management
-- And more

Filled with real-world examples, this fresh approach transforms passive groups of disparate people into effective teams of leaders--workplace teams that work!
[More About This Book]   Mar-17-2014


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