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| Always On: Language in an Online and Mobile World by Naomi S. Baron
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 In Always On, Naomi S. Baron reveals that online and mobile technologies--including instant messaging, cell phones, multitasking, Facebook, blogs, and wikis--are profoundly influencing how we read and write, speak and listen, but not in the ways we might suppose.Moreover, as more and more people are "always on" one technology or another--whether communicating, working, or just surfing the web or playing games--we have to ask what kind of people do we become, as individuals and as family members or friends, if the relationships we form must increasingly compete for our attention with digital media? | |||||||||||||
| [ More About This Book ]
Jul-27-2008 | |||||||||||||
| Goal Setting: How to Create an Action Plan and Achieve Your Goals by Michael S. Dobson (Author), Susan B. Wilson (Author)
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 Why is it that some people consistently seem to get more done than others? The answer is that they know how to set specific, achievable goals for themselves...and then follow through on them. This revised and updated edition of Goal Setting features worksheets, quizzes, and other practical tools, giving readers powerful techniques they can use to set a goal, make a plan, and acquire the resources and power necessary to achieve their objective. The book shows readers how to: act upon their objectives in a precise, targeted way * recognize obstacles and overcome them * become more assertive * change counterproductive behavior * establish priorities * make the most of their time Achieving goals takes hard work and discipline. This expanded edition of Goal Setting gives readers the tools and techniques to accomplish anything. | |||||||||||||
| [ More About This Book ]
Jul-20-2008 | |||||||||||||
| Brain Rules: 12 Principles for Surviving and Thriving at Work, Home, and School by John Medina
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 Most of us have no idea what's really going on inside our heads. Yet brain scientists have uncovered details every business leader, parent, and teacher should know--such as the brain's need for physical activity to work at its best. How do we learn? What exactly do sleep and stress do to our brains? Why is multi-tasking a myth? Why is it so easy to forget--and so important to repeat new information? Is it true that men and women have different brains? In Brain Rules, molecular biologist Dr. John Medina shares his lifelong interest in how the brain sciences might influence the way we teach our children and the way we work. In each chapter, he describes a brain rule--what scientists know for sure about how our brains work--and then offers transformative ideas for our daily lives. | |||||||||||||
| [ More About This Book ]
Jul-13-2008 | |||||||||||||
| White Paper: Improving Customer Service Using Web-based Support Tools By Parature and SupportIndustry.com
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 Improving Customer Service Using Web-based Support Tools explores the undeniable benefits of using Web-based applications for customer service and support. The software-as-a-service (SaaS) model provides companies of any size with the power to leverage service and support technologies for competitive differentiation and is an invaluable asset when supporting today's generation of Web-savvy customers. These customers, when in need of service, often go to an organization's website first, hoping to be empowered with options to self-serve via knowledgebases and downloads, live chat sessions, and easy escalation paths. So, it is imperative that organizations impress existing and potential customers by providing the applications they desire, content that exudes both breadth and depth, and a support site that is easy-to-use. | |||||||||||||
| [ More About This Book ]
Jun-29-2008 | |||||||||||||
| The Back of the Napkin: Solving Problems and Selling Ideas with Pictures by Dan Roam
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 Used properly, a simple drawing on a humble napkin is more powerful than Excel or PowerPoint. It can help crystallize ideas, think outside the box, and communicate in a way that people simply “get”. In this book Dan Roam argues that everyone is born with a talent for visual thinking, even those who swear they can’t draw. Drawing on twenty years of visual problem solving combined with the recent discoveries of vision science, this book shows anyone how to clarify a problem or sell an idea by visually breaking it down using a simple set of visual thinking tools -- tools that take advantage of everyone’s innate ability to look, see, imagine, and show. THE BACK OF THE NAPKIN proves that thinking with pictures can help anyone discover and develop new ideas, solve problems in unexpected ways, and dramatically improve their ability to share their insights. This book will help readers literally see the world in a new way. | |||||||||||||
| [ More About This Book ]
Jun-22-2008 | |||||||||||||
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