Achieving Change Management from a Business Perspective

Your IT department will benefit from an effective and disciplined IT Change Management process. The business will benefit from a change process designed from a business perspective. This SupportIndustry.com webinar on August 17 examines IT and ITIL best practices for managing change across the entire IT infrastructure.

Register today!

Accenture Introduces Green Technology Suite to Help Organizations Use IT to Assess and Improve Green Agenda
Aug-04-2008

IBM to acquire ILOG in $340 million deal
Jul-29-2008

Workforce Collaboration and Web 2.0 - A Powerful Combination
Jul-27-2008

Demand for Tech Workers Holds Strong Despite Dip in Overall Worker Confidence
Jul-27-2008

Call Scripting the Caller Experience
Jul-27-2008

Vendors to IT: No Economic Stimulus Package for You
Jul-27-2008

Always On: Language in an Online and Mobile World
by Naomi S. Baron
Jul-27-2008

Goal Setting: How to Create an Action Plan and Achieve Your Goals
by Michael S. Dobson (Author), Susan B. Wilson (Author)
Jul-20-2008

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