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| Accenture Introduces Green Technology Suite to Help Organizations Use IT to Assess and Improve Green Agenda | |||||||||||||
| Accenture introduced the Accenture Green Technology Suite, a comprehensive set of tools designed to help an organization assess its environmental standing, provide recommendations on how to address its carbon footprint by improving the way information technology (IT) is managed, and support the entire organization’s green agenda. The new tools offer a holistic view across the entire IT organization, providing everything from detailed assessments of where the enterprise sits within a green "maturity spectrum," to suggesting IT initiatives that can be undertaken to proactively address the company’s future carbon footprint. The tools also help calculate the impact of the specific initiatives in terms of workplace environmental efficiency and data center energy savings. | |||||||||||||
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[Full Article]
Aug-04-2008
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| IBM to acquire ILOG in $340 million deal | |||||||||||||
| IBM announced Monday that it plans to acquire business rules management software maker ILOG in a deal valued at $340 million. Under the deal, IBM will merge ILOG into its WebSphere brand, in a move to expand its middleware software footprint. Middleware is a layer of software that helps servers running databases and Web site software talk with servers running applications. By combining its business process management (BPM), business optimization, and service-oriented architecture (SOA) software with ILOG's business rules management technologies, IBM is aiming to provide customers with the ability to gather up all relevant information spread throughout their organization in real-time to make faster business decisions. Source: CNET | |||||||||||||
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[Full Article]
Jul-29-2008
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| Text-to-Speech Technology Brings New Advances to Callbright's Broadcast Message Manager | |||||||||||||
| Callbright announced a new innovation to their broadcast campaign capabilities: text-to-speech technology. Broadcast campaigns are a widely used, automated approach to reaching large audiences with targeted sales announcements, service reminders, and recall notices. Traditionally, broadcast campaign users record a message using their own voice; now, with the introduction of text-to-speech, customers have the option of typing a message that is then automatically converted to a voice recording. | |||||||||||||
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[Full Article]
Jul-27-2008
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| Five9 Announces Availability of New Call Center Suite | |||||||||||||
| Five9, a provider of on-demand call centers, announced the general availability of its Virtual Call Center Suite 7. This software-as-a-service is available to new customers across all industry sectors and call center applications. Five9’s enhanced service delivers powerful predictive dialing features, IVR self-service, advanced call routing, and enhanced reporting for inbound, outbound, and blended call center operations. With more than 30 new features incorporating feedback from customers and partners around the world, Five9’s Virtual Call Center Suite 7 delivers quick, powerful solutions at an affordable price. | |||||||||||||
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[Full Article]
Jul-27-2008
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| Buggy Software is Your Fault, Too | |||||||||||||
| Hackers’ preferred method of breaking into businesses these days is exploiting flaws in Web browsers, word-processing documents and other software. The reason these applications are vulnerable to attack: No one wants the responsibility for making sure this software is secure. The man pointing the finger at, well, everybody is Howard Schmidt, a security consultant who used to be the top-ranking cyber-security official in George W. Bush’s Whitehouse. Making sure that software is secure from the ground up will become increasingly important as people store more information and install more software on mobile devices like the iPhone Schmidt was waiting to upgrade. Schmidt offers this reminder: Just because a piece of software was distributed through Apple’s App Store, don’t assume that it is vulnerability free. | |||||||||||||
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[Full Article]
Jul-27-2008
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