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Reduce Support Costs by 20%!
TeamSupport Business to Business support software reduces costs by increasing first contact resolution, lowering average handle time, increasing self-service, reducing agent training, and improving process efficiency.Sign up for a free trial!
Every manager or supervisor in support wants to be effective - and promotable. And there are specific, actionable traits that differentiate best-of-breed support leaders from everyone else. Watch this webinar and hear former support executive and bestselling business author Rich Gallagher in discussing the five best practices that will make you an effective support leader.
In this on-demand webinar, sychotherapist Rich Gallagher, LMFT, a former customer support executive, teaches essential yet fundamental skills you can use to make your support center a stress-free zone. Learn valuale tips for building a stress-free support team and hear what support managers can do for their team’s emotional well-being.
Liveops New Skill Builder Teaches Call Center 'Soft Skills'
8x8 Delivers Millennial-Ready Contact Center Enhancements
Research Results: 2018 State of IT
These CRM Statistics Prove Why It Should Be in Your Marketing Arsenal
The Customer Service Issues That Annoy Consumers Most
101 Customer Service Quotes To Better Your Business