View the Latest Press Releases from SupportIndustry.com

• SupportIndustry.com Survey Finds 56% of Respondents Report Average Handle Times of 10 minutes or More

• SupportIndustry.com Survey  Finds Most Companies Recognize the Importance of Customer Loyalty but Vary on How They Measure it

• SupportIndustry.com Announces New Research Insight Report on Cost per Contact (Phone & E-Mail)

• SupportIndustry.com Announces New Research Insight Report on First Contact Resolution

• SupportIndustry.com Announces Latest Articles From Leading Authorities on Service and Support Industry