SupportIndustry.com - Essential Links

Aberdeen Group
Aberdeen Group provides IT market intelligence, positioning, and market acceleration services to established and start-up technology companies. We help clients to identify new market opportunities, enter those markets successfully, and accelerate the adoption of new technologies.
Accenture
Accenture is a global management consulting and technology services organization. Through its network of businesses approach – in which the company enhances its consulting and outsourcing expertise through alliances, affiliated companies and other capabilities – Accenture delivers innovations that help clients across all industries quickly realize their visions.
AMR Research
AMR Research is a leading provider of business application and technology research and advisory services for global organizations. The company's research initiatives are focused on Enterprise Commerce Management, a blueprint that enables clients to organize, plan, manage, and maximize disparate investments in Enterprise Management, E-Procurement, Customer Relationship Management, Supply Chain Management, and other strategic business applications.

Butler Group
The Butler Group is the IT End User division of Datamonitor Plc and is a provider of Information Technology research, analysis, and advice. Founded in 1990, Butler Group is respected throughout the business world for the impartiality and incisiveness of its research and opinion.

Computer Economics
Computer Economics conducts original research and provides advisory services regarding the strategic and financial management of information systems. Our clients include major IT organizations, large consulting firms, and financial services firms in North America and over 30 countries.

Culpepper
Culpepper and Associates, founded in 1979, conducts worldwide salary surveys and provides benchmark data for compensation and employee benefit programs. Our data spans a full-range of jobs in IT, technology, and life science organizations, from board members down through every area, function and level.

Datamonitor
Datamonitor is a provider of online data, analytic and forecasting platforms for key vertical sectors. We help 5,000 of the world’s largest companies profit from better, more timely decisions. Our research covers seven major industry sectors, and the Datamonitor team includes 350 analysts and 300 professional researchers.
Forrester Research
Forrester is a leading independent research firm that analyzes the future of technology
change and its impact on businesses, consumers, and society. Companies use our research as a continual source of insight and strategy to guide their most critical business technology decisions.

Frost & Sullivan
Frost & Sullivan, founded in 1961, is a provider of growth consulting and the integrated areas of technology research, market research, economic research, corporate best practices, training, customer research, competitive intelligence and corporate strategy.

Gartner
Gartner, Inc. is a research and advisory firm that helps more than 11,000 clients understand technology and drive business growth. Gartner's divisions consist of Gartner Research, Gartner Consulting, Gartner Measurement and Gartner Events.
IDC
IDC delivers dependable, high-impact insights and advice on the future of ebusiness, the Internet, and technology to help our clients make sound business decisions. We forecast worldwide markets and trends and analyze business strategies, technologies, and vendors, using a combination of rigorous primary research and in-depth competitive analysis.

Ideas International
Ideas International is a supplier of comparative enterprise infrastructure research data to the global IT industry. IDEAS is a major mid-tier player in the global IT research market, offering a comprehensive top-to-bottom stack of research, advisory, consulting, and price/performance tracking and benchmarking capabilities for both the buy and sell sides of the IT industry.
INPUT
INPUT is a provider of web-based e-business market research and marketing services. Since its inception, INPUT has helped guide our clients' IT and e-business decisions and contributed to the implementation of e-marketing plans that make them successful.

Robert Frances Group (RFG)
With a focus on "the business of IT," RFG helps IT executives maximize their effectiveness by helping them align IT efforts with corporate business strategies, drive revenue, improve productivity, and reduce IT costs.

ServiceXRG
ServiceXRG combines years of real-world service industry experience with fact-based research, analysis and best practices to help you define, measure and achieve service excellence.

Ventana Research
A Business Intelligence & Performance Management research and advisory services firm, provides expert insight and guidance to help organizations operate more efficiently and effectively. Our industry research benchmarks reach over 2.5 million business and IT professionals around the world.

Yankee Group
The Yankee Group is a front-runner in research on technology and its dramatic effect on the way companies conduct their business, and our broad-reaching analysis encompasses the technologies essential to a company's business success: the Internet, electronic commerce, communications, wireless, media, computing, and enterprise applications.