FrontRange Solutions
5675 Gibraltar Drive
Pleasanton, CA 94588
Phone: 800.776.7889
www.frontrange.com

Company Profile

• Acquired in 2005 by Francisco Partners, a private equity firm purchasing all outstanding shares.

• Corporate headquarters located in Pleasanton, CA USA

• CEO, Michael McCloskey

• 650 employees in 13 global offices

• With 50% of workforce located outside United States, FrontRange has offices worldwide with global headquarters located in Australia (APAC) and United Kingdom (EMEA)

• In April 2007, FrontRange acquired Client Lifecycle applications developer, Enteo Solutions

• In April 2008, FrontRange acquired Centennial Software, makers of Device Wall, Centennial Discovery and Centennial Solutions Asset Management Suite

• Key industry alliances include Microsoft, IBM, Citrix, Hewlett Packard, Oracle and Cisco
  
  

Product/Service Information

Help Desk
Today’s Help Desk provides a central point of contact for end users to submit service incidents and requests. Help Desk software provides the IT support platform to facilitate ticket processing, analytics and reporting, as well as integration with other IT support systems.

Service Management
Service Management encompasses the delivery of a large breadth of IT services – including service request and incident management, problem, change and release management, and IT asset management, to name a few. Today’s employees in all industries depend heavily on the business systems and data center infrastructure that supports them. These business systems must be available to ensure peak employee productivity. The IT department relies on a growing set of service management tools, preferably integrated as a consolidated suite, to meet the rising business expectations.

Infrastructure Management
Reduce Cost, Risk and Complexity with Unified Control of the IT Estate
FrontRange Infrastructure Management solutions are designed for organizations with growing and distributed networks, helping to dramatically reduce manual workload and enabling IT staff to focus on adding value to business operations.

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