Service XRG
Tom Sweeny
53 Northwoods Rd.
Groton MA. 01450
1-800-475-0089
info@servicexrg.com
www.ServiceXRG.com

Company Profile

ServiceXRG is a market research and business consulting firm dedicated to the service and support industry. ServiceXRG specializes in helping companies develop and execute service and support strategies that strengthen customer relationships and optimize financial performance from service operations. ServiceXRG’s research provides a balanced perspective of the IT services industry with views from users, service professionals and suppliers. ServiceXRG combines years of real-world service industry expertise with a unique ability to collect, analyze and present high quality industry data.

Product/Service Information

ServiceXRG provides management consulting, custom benchmarking, competitive analysis, customer satisfaction assessment. ServiceXRG publishes a series of reports on industry trends and best practices. Services include:

• Subscription Services – Annual research subscription services provide you with the data you need, when you need it, as well as the expertise to help you apply it to your business. Services are tiered for individuals and workgroups as well as large enterprises
• Publications – ServiceXRG’s reports and articles present support industry strategies, best practices and benchmarks to offer a comprehensive view of the services market with actionable data and analysis.
• Data-on-Demand– Tap into the data you need, the way you want it: ServiceXRG’s unique data-on-demand capability gives you flexible access to an extensive repository of service industry data.
• Business Consulting – Take your service business to the next level of performance with our customized solutions focused on your business success.

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ServiceXRG’s Publications

ServiceXRG’s Services

ServiceXRG’s Home Page