Citrix Online
a division of Citrix Systems, Inc
6500 Hollister Avenue,
Goleta, CA 93117
Phone: 1-800-549-8541
Fax: 805-690-6471
info@citrixonline.com

Company Profile

Citrix Online provides secure, easy-to-use online solutions that enable people to work from anywhere with anyone. Whether using GoToMyPC® to access and work on a remote PC, GoToAssist® to support customers, GoToMeeting® to hold online meetings or GoToWebinar™ for large online events, our customers are increasing productivity, decreasing travel costs and improving sales, training and service on a global basis. We have more than 35,000 small and medium-sized businesses using our products, and hundreds of thousands of individual professionals as customers. A division of Citrix Systems, Inc. (Nasdaq: CTXS), Citrix Online is based in Santa Barbara, California, with satellite offices and data centers throughout the world. For more information, visit www.citrixonline.com or call +1-805-690-6400.

Award-winning GoToAssist® Corporate is redefining how IT support and service is delivered to customers throughout the world, helping thousands of businesses increase revenue and reduce costs while improving customer satisfaction and problem resolution times.

GoToAssist Corporate provides a comprehensive and secure remote-support solution for your multi-agent support organization. Improve customer satisfaction and first-time call resolution. Streamline operations with advanced administration, reporting and integration features. Plus, enjoy industry-standard security and 24/7 support.

GoToAssist Corporate enables your organization to:

• Instantly connect with customers to resolve technical issues
• Amaze customers by solving problems on the spot
• Manage, monitor and report on service levels using the GoToAssist Management Center
• Start sessions from a phone call, email or online chat, routing requests to available reps
• Maximize support team efficiency with collaboration tools such as session transfer, escalation and more